Customer Problem

When the City of Asheville analyzed data of the citizens being served by the Parks and Recreation department, one barrier that became evident was that many of their citizens' primary means of contact and internet access was through mobile. The Parks and Recreation department also needed a better way to let the community know about open enrollment dates for After School and Summer Programs. The Parks & Rec Department also wanted a better way to notify the public about scheduling changes, especially last-minute changes due to emergencies or inclement weather.

CityLife Solution

The City of Asheville is currently developing a mobile app which will integrate with their current event and scheduling software. The app will give the Parks & Rec Department a primary communication tool to let the community know about upcoming enrollment dates, events, changes to schedules, emergencies. The app will also provide easier, faster access to information about the department's programs and outdoor recreation areas.