Client: City of Durham

The City of Durham has developed two Virtual Assistants: City of Durham and Durham Service Desk. Both Virtual Assistants work with Alexa skills, Google assistants, mobile and web.

The City of Durham Assistant allows citizens to check on permits by permit number or address. It will continue to grow to add new information for citizens.

The Durham Service Desk Virtual Assistant helps citizens check into events and public meetings and allows employees to quickly check into events, conference rooms and other activities.